Refund & Returns Policy

Return Window

We accept returns within 30 days of delivery, provided the product is unopened and in original packaging.

How to Initiate

Email jusstrry@gmail.com. with your order details to obtain a Return Authorization (RA) number. Returns without RA will not be accepted.

Return Shipping & Fees

You bear the cost of return shipping.

Original shipping charges are non‑refundable.

A 20% restocking fee applies to returns.

Damaged Items

If a product arrives damaged or is incorrect, please notify us within 24 hours of delivery with photos. We’ll arrange a replacement or refund without restocking fees.

Refund Processing

Once received and inspected, approved refunds are issued to the original payment method within 2 business days. Transaction processing time depends on your bank or payment provider.